TRAVEL SPECIALIST & GROUP INCENTIVE GURU

(FULL TIME)

Who We Are

Travel & Sports Australia (TASA) is a family of passionate travel coordinators with three distinct departments: Sports, Conference & Incentive (MICE), and Luxury Travel.

We specialise in providing high-end, personalized travel experiences for clients looking for luxury and exclusivity.

Our MICE team specialises in planning and executing corporate events such as meetings, conferences, and incentive trips. We are highly customer-focused, with our company motto being ‘When the customer wins – we can’t lose’.

We are currently seeking a hardworking, motivated, and dedicated team player to join our Retail and MICE team. The successful applicant will be reporting to the Managing Director & Luxury Travel Expert and will assist in servicing and expanding our retail and MICE clients.

Responsibilities will include, but are not limited to:

• Service incoming enquiries via walk-ins, email, phone, and online booking engine.
• Prepare quotes, manage bookings, support client accounts, and process accounting.
• Coordinate and lead extensive travel logistics, nationally and internationally.
• Assist in the procurement of event product by liaising with airlines, hotels, and tour operators, as well as preparing pricing templates.
• Manage group travel requests and arrangements.
• Craft new events/packages and load products into our company booking systems.
• Manage product inventory levels, risk analysis, and sales volume.
• Build and maintain relationships with new and existing clients.
• Be open to working overtime in peak periods.
• Prepare materials required for client travel needs.
• Assist in providing Marketing/Innovation with recommendations regarding the sales process and new ideas for servicing our clients.

Qualifications and Requirements:

• Minimum of 2 years’ experience in travel coordination or travel/group sales management.
• Excellent communication skills.
• Consistent track record in remaining organised while juggling multiple clients and events.
• Ability to convert leads into sales while providing an utmost level of customer service.
• Ability and dream to work within a tight-knit team. A great teammate who is willing to participate in staff events.
• Technologically literate across the Microsoft Suite of products and Outlook and quick to learn new systems.
• Positive person looking to support a growing and dynamic business.
• Experience using CRS, Galileo, and flight systems.
• Eager to learn.

Do you have what it takes to join the TASA family?

We offer a motivating and rewarding working environment, and we are committed to providing equal opportunities to all candidates regardless of race, gender, or background. We seek to recruit, develop and retain the most talented people in our industry. If you think you have what it takes to join the TASA family, we would love to hear from you.

How to apply

If you believe you are up for the challenge and want to be rewarded with a great salary and fantastic working location in the heart of Mt Lawley, please use Seek to send your resumé and cover letter. Only successful applicants that are shortlisted will be contacted.

Candidates who do not meet the qualifications or who are not serious about the position will not be considered.

Applications close on 16 May 2023.